Parker's unrivalled global distribution network consists of local, independent businesses that enable Parker to deliver high-quality products and services to customers in 104 countries. With access to over a million Parker products and technology expertise they can solve complex engineering challenges as well as provide a wide variety of maintenance and repair services.
Your Questions Answered
1. What is the Parker Distribution Network and what support can they offer you?
Parker Distribution Network is a global network of more than 13000 local experts in motion and control technologies. Their mission is to procure, stock and deliver a wide range of Parker products in fluid power, filtration, hydraulics, pneumatics, electromechanical, process control and other engineered components designed to increase your productivity and minimise your downtime. Parker Distributors can also provide several services onsite.
Conveniently located in major industrial areas and trained by Parker professionals, Parker Distributors offer efficient, reliable, and innovative solutions for manufacturers across many industries.
2. What industries does Parker Distribution Network serve?
The Parker Distribution network serves a wide range of industries, including manufacturing, aerospace, transportation, construction, energy, food and beverage, life science, off-road equipment, and many more. Their extensive experience across industries and technologies allows them to understand and meet your specific needs and advise you on a wide range of solutions.
3. How can Parker's Distribution Network support your maintenance needs?
Parker Distribution network has access to high-quality Parker parts, they can help manage your spare parts inventory and they deliver parts quickly to minimise downtime. Their expertise and wide breath of inventory also makes Parker Distribution network the one-stop shop for your connectors, filter elements, pneumatic and hydraulic component needs.
4. How does Parker Distribution support your MRO and aftermarket needs?
Parker Distributors support your maintenance, repair and operations (MRO) and aftermarket needs by leveraging their extensive industry experience and technological expertise. They provide tailored services such as hydraulic hose assembly, pump repair, and maintenance of hydraulic and pneumatic systems, servicing and replacement of motors, valves and fittings, accumulators and coolers. Their comprehensive understanding of these areas allows them to advise on and deliver the most effective MRO solutions for your specific needs.
5. How is the quality of parts ensured through the Parker Distribution Network?
Parker follows a set of strict quality control processes, including rigorous supplier vetting, regular audits, and a robust quality assurance program. Parker distributors are trained and proficient in their technologies to enable them to provide the most effective solution for your needs.
6. What measures does Parker Distribution Network take to ensure supply chain sustainability?
At Parker we are committed to sustainability in all aspects of our operations and are pursuing carbon neutral operations by 2040. We work closely with our Distribution network and suppliers to promote ethical sourcing and manufacturing practices. We also focus on minimizing waste and reducing our carbon footprint through efficient logistics and the use of renewable energy sources where possible. Additionally, we continually assess our operations and seek out new ways to improve our environmental performance and contribute to a more sustainable future.
7. What differentiates Parker's Distribution Network from other service providers?
Parker's Distribution Network stands apart from other service providers due to its local proximity, technological expertise, dedicated service, and extensive stock breadth. The network fosters long-term partnerships, backed by Parker team members globally. Regular training on technology updates ensures our distributors remain at the forefront of industry advancements. Additionally, direct access to Parker support services through advanced digital tools further enhances their ability to deliver exceptional service and solutions.
8. How does Parker Distribution Network handle large-scale or complex orders?
Our distribution teams are experienced in managing large complex orders. Parker’s advanced supply chain management system and experienced team ensure that even the most complex orders are handled efficiently and accurately.
9. Does Parker Distribution Network offer any kind of guarantee or warranty on its products?
Yes, we stand behind the quality of our products. Though specific guarantees or warranties may vary by product, Parker and its Distribution network are committed to ensuring our customers are satisfied with their purchases.
10. What is a ParkerStore and what services do they offer?
A ParkerStore is a retail outlet owned and operated by a Certified Parker Distributor and providing direct access to Parker's wide range of products. This includes hydraulic and pneumatic components, hoses, fittings, filters, and more.
ParkerStores are designed to serve as one-stop shops for all your motion and control product needs. They are staffed by knowledgeable professionals who can provide expert advice and assistance, helping you find the right products for your specific applications.
In addition to providing products, many ParkerStores also offer services such as hose assembly, condition monitoring, troubleshooting, and system design. They are easily accessible for customers who need quick access to Parker products for maintenance, repair, and operations (MRO) needs.
11. What is a HOSE DOCTOR® and what service do they offer?
A HOSE DOCTOR® is an on-site emergency mobile service owned and operated by Certified Parker Distributors and designed to minimize downtime for customers experiencing a hydraulic hose failure.
HOSE DOCTOR® specialists are hydraulics professionals, equipped with a van carrying a wide range of Parker products, including hoses, fittings, and other necessary tools for on-site hose assembly and repairs. They are trained to diagnose problems and make immediate repairs to hydraulic and pneumatic systems. When a hose failure occurs, a HOSE DOCTOR® can be dispatched to the customer's location to replace the failed hose and restore the equipment to operation, often in a matter of hours. This service can be a lifesaver for businesses that rely on hydraulic equipment, as it can significantly reduce the downtime and lost productivity that can result from a hose failure.
12. How do I get in touch with a Parker Distributor?
You can find your local Parker Distributor here.