MyParker Portal | Parker US

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MyParker Portal

Knowledge at Your Fingertips

MyParker Portal is a digital platform exclusively for our partners that provides easy access to information, resources and communication tools needed to efficiently do business with Parker and support your growth initiatives. Designed to be a self-service hub, MyParker Portal provides access to helpful tools, resources, applications and support services with 24/7/365 availability. With valuable information readily available, you’ll have everything you need to create a better experience for your customers.

How Does the MyParker Portal Help My Business?

 

 

Your Exclusive Vault of Resources

Inside your MyParker Portal, you'll find a wealth of resources at your fingertips. From informative content and training materials to order status updates and other operations applications, it contains everything you need to operate and excel in your business. Simply click on the appropriate tile, and we’ll walk you through the rest. 

 

 

 

Streamlined Efficiency

MyParker Portal streamlines your operations like never before. We’ve designed our platform to simplify your tasks, reduce the need for manual efforts and enhance your overall efficiency. Our focus is on helping you save valuable time so you can concentrate on running your business and developing relationships with your customers.

 

 

 

Comprehensive Support

We've got your back every step of the way. MyParker Portal provides access to a wide range of tools, training resources and a dedicated support team ready to assist you in your journey. Whether you need help managing orders or finding a replacement for a discontinued part, additional support is always available.

 

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MyParker Portal App Tiles

Digital Marketing Support

Order Status

  • With the "Order Status" App in MyParker you can check the status of your orders by line item in real-time and access tracking details for shipments.

  • Get tracking links  

  • Access shipment report and schedules

  • View invoices

  • Search by order number, PO number, or part number 

  • Create an Order Status service request 

 

MyParker Portal

Service Requests

  • Create service requests for Parker locations

  • View current service requests, their status, and send messages and attach files

  • Escalate service requests to notify owning location that immediate attention has been requested

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Claims

  • Submit claims for product return requests

  • Claims can be created from an existing order, by PTS tag, or created manually

  • View the status of existing claims

  • Attachments can be added when submitting a claim 

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Sales Leads

  • Access and manage assigned leads

  • View the status of leads

  • Track progress of leads assigned

  • Leads can be rejected if it is for incorrect product or territory assignment 

  • Unqualified leads can turn into qualified ones if a lead is accepted and being followed up

  • Add notes to document progress

  • Additional details like quantities, dollar potential, part numbers can be added

 

Digital Marketing Support

Cross Reference

  • Useful tool for finding an obsolete or current Parker part

  • Works quickly and is available 24/7

  • Find a Parker equivalent to other manufacturers' parts

  • Parker replacement solutions for discontinued parts 

  • Many other cross-reference options to help distributors find the right Parker product

MyParker Portal

Parker Learning Institute

  • Training portal contains high-quality technical product trainings

  • Extensive course catalog 

  • Mobile friendly

  • Learn at your own speed 

  • Get a deeper understanding of Parker products, their capabilities, limits and range of applications

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Digital Marketing Resources

  • On each division’s page, you’ll find digital toolkits, videos, online tools, product selectors, announcements about product school dates, and more

  • In digital toolkits, you can find blog posts, white papers, product selectors, case studies, and more

  • Also available is a trade show calendar showing the trade shows FCG/MSG divisions are attending

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Support

An extensive portfolio of support assets, including reference materials, certifications, product demos, software downloads, training and more.

How Do I Access the MyParker Portal?

1. Start by visiting https://my.parker.com 

2. Log in using the email id provided in the MyParker Welcome email communication

3. What should I do if my login doesn’t work? 

     a.   Contact your MyParker Delegated Administrator 

     b.   If you have a PHC (PHConnect) admin, they would also be your MyParker Administrator

     c.   If your Administrator is not able to assist you, please contact the Parker global service desk at servicedeskglobal@parker.com or by phone at +1 216-896-4357.

     d.   In the email subject heading, state MyParker Portal

     e.   In the email body, if known, provide distributor account number and any screen shots or additional information to assist the service desk with the inquiry.

MyParker Help